Position title: IT Manager
Reports to: COO
In this position, you will be responsible for the overall planning, organization, and execution of all information technology within the organization. You will direct IT staff to carry out support and maintenance of existing applications and development of new technical solutions. You will be helping with the network, computer support, email/software support and various operational tasks as well as defining metrics and ticketing resolution
Analyze needs presented by users and recommend technical solutions with completion deadlines.
Direct research in emerging technology by studying practices, and user projects
Preserve assets by implementing recovery, backup procedures, information security and control structures
Care for all hardware and software and maintain vendor communications and contracts
How to wire for ethernet networks
How to set up networks for a large volume of users
Understand how to test networks
Setup wifi in an optimal way across different areas
Testing for dropped packets, jitter, and overall network quality
Basic IT support
Setting up accounts on Gmail
Helping people use various web tools
Setting up basic automation tools such as IFTT or Zapier
Troubleshooting computer issues
Great English speaking and writing level
Organizational and communication skills
Stay organized with a large task load
Properly prioritize your tasks depending on importance
Communicate loudly and clearly to all the stakeholders
Highly familiar with both Mac and Windows
Great at creating a personal connection with our people
At least 3 years of experience as an IT Manager
What is our way of working?
Our workspace is very relaxed but very much focused on results
Where are we located?
Our office in near Los Arcos / Centro Magno
And about the benefits?
Inflation adjustment every year
Profit sharing from global Envato once a year (5% is divided)
We pay for any flight tickets around Mexico to a place you haven’t been 2x a year
Unlimited ebooks / books
Paid for educational courses that relate to your work
Who will be my team?
You will be leading our current IT person that is very friendly and hardworking.
What is the process?
If you decide to apply, it will redirect you to a test. If you pass we will be in touch to schedule an interview.